Terms of Service

Effective Date: January 1, 2026

Overview

By booking a session or purchasing products from McKenzie Studio, you agree to these Terms of Service. These terms govern the relationship between you ("Client" or "Customer") and McKenzie Studio ("Studio").

Photography Services

  • Booking & Payment: A non-refundable deposit is required to secure your session date. The remaining balance is due on or before the day of the shoot unless otherwise agreed in writing.

  • Cancellations: Cancellations made less than 48 hours before the scheduled session may forfeit the deposit.

  • Weather: In the event of adverse weather, we reserve the right to reschedule the session to a mutually agreed-upon date without penalty.

  • Travel Fees: Travel fees apply for locations outside of our standard operating zones (San Diego). Fees for Orange County and Los Angeles are specified in your booking agreement.

Intellectual Property & Usage Rights

  • Copyright: McKenzie Studio retains the worldwide copyright to all images and footage created.

  • Client Usage (Individual): For individual bookings, you are granted a personal, non-exclusive license to use the images for personal social media and printing. You may not sell or license the images to third parties.

  • Client Usage (Brand/Commercial): For commercial bookings, usage rights are defined in your specific invoice or contract. Unless explicitly transferred, raw files remain the property of McKenzie Studio.

  • Studio Usage: We reserve the right to use any images created for our portfolio, website, and marketing materials.

Digital Products (Presets)

  • License: When you purchase a preset pack, you receive a personal, non-transferable license to use the presets for your own editing. Redistribution, resale, or sharing of the preset files is strictly prohibited.

  • Refunds: Due to the nature of digital downloads, all sales of preset packs are final and non-refundable.

Physical Products (Prints & Gear)

  • Production: Our prints and merchandise are made-to-order by trusted third-party partners (e.g., Printful, Printique).

  • Shipping: Shipping times are estimates and not guarantees. We are not responsible for delays caused by carriers.

  • Returns: Because items are custom-made, we do not accept returns for buyer's remorse. If an item arrives damaged or with a manufacturing defect, please contact us within 7 days of delivery for a replacement.

Liability

  • Indemnification: You agree to hold McKenzie Studio harmless from any liability, damage, or loss resulting from your use of our services or products.

  • Limit of Liability: In the unlikely event of data loss (e.g., corrupted memory cards) or equipment failure, our liability is limited to a full refund of the session fee. We are not liable for re-shoot costs or consequential damages.

Contact Us

Email: mckenzie@mckenzieaeon.com

Website: mckenziestudio.com